> ## Documentation Index
> Fetch the complete documentation index at: https://docsm.authenticateme.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Maximum verification attempts reached

> You've failed verification as many times as the server allows.

The server limits how many times someone can fail verification, which stops bots from trying over and over. You've reached that limit.

## What to do

* If the message says when you can **try again**, the server resets attempts after a while. Fix whatever caused your earlier failures, then try again after that time.
* Otherwise, contact the server's staff. Only they can give you more attempts, and it's their decision.

AuthenticateMe's own support team can't reset attempts in someone else's server.

## For staff

Run `/reset-user` on the member to give them a fresh set of attempts. See [Reset verification](https://docsm.authenticateme.xyz/moderation/reset-verification.md).


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