Verification errors - AuthenticateMe

Find the message you saw below. Most errors come from a check the server turned on, and you can fix them yourself. If you can’t, contact the server’s staff. Only they can let you in without passing a check.

The server’s checks

Message	What to do
Account age doesn’t meet server’s minimum requirement	Your Discord account is too new for this server. The DM says when you can try again.
Avatar required	Set a profile picture in Discord, then verify again.
Enable 2 Factor Authentication in your account	Turn on two-factor authentication.
VPN detected	Turn off your VPN or proxy.
Mobile data detected	Switch to Wi-Fi and verify again.
Blocked by GeoGate, or Not allowed by GeoGate	The server doesn’t accept members from your country. Contact the server’s staff.
Alternative account detected	Read what this means.
Disposable email detected	Change your Discord email to a regular provider in User Settings → My Account.
Privacy focused settings detected	Use a browser with default settings.
Anti-detect browser detected, or Virtual machine detected	Use a regular browser on a regular device.
Incognito mode detected	Open the link in a normal window instead of a private one.
Developer tools detected	Close your browser’s developer tools and verify again.
Automated browser detected, Fake user agent detected, or Browser tampering detected	Use a regular browser such as Chrome, Edge, Safari, or Firefox, without extensions that change how it identifies itself.
Rooted device detected	Verify from a device that isn’t rooted or jailbroken.
Threat detected	Your browser looked automated or risky. Follow the Before you start tips and try another device.
Maximum verification attempts reached	You’ve used all your attempts.
You’re on cooldown for	Wait for the time shown, then try again.

The link or the page

Message	What to do
Link expired, start a new verification	Get a new link.
Authorize the correct Discord account	Sign in with the account you joined with.
Failed fetching email	Add and verify an email on your Discord account.
Disable your ad blocker	Turn off your ad blocker for the page.
Timeout error. Clear browser cookies or try another browser	Try another browser.
You need a state to verify	The link is incomplete. Get a new one by clicking Verify in the server.
You left the server	Rejoin the server, then verify again.

The server’s setup

These mean the server’s staff need to fix something. Let them know, and include the message you saw.

Message	What staff need to do
The bot’s role is below the verified role, inform staff to move it above	Move AuthenticateMe’s role above the Verified Role.
The bot is missing the ‘Manage Roles’ permission	Give AuthenticateMe Manage Roles.
The verified role no longer exists	Pick a new Verified Role on the dashboard.
App isn’t in the server. Ask SERVER staff to add it	Add AuthenticateMe back to the server.
The server you’re trying to verify in is not configured	Set up AuthenticateMe on the dashboard.

Still stuck?

Press Contact Support on the verification page. Depending on the server, it opens a private help thread with the server’s staff or takes you to the AuthenticateMe Support Server. Include a screenshot of the error.

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